Job Description
Work Setup: On-site (Cebu City)
Shift: Shifting Schedules (24x7)
Role Qualifications:
> College Undergraduate/Degree Holder
> At least 2 years of BPO supervisory experience
> Any voice LOBs — retail experience is a plus
> Preferably available to start immediately
Job Description:
Team Management: Overseeing team members, monitoring performance, and ensuring tasks are completed efficiently and effectively.
Communication: Facilitating clear and open communication within the team and with other stakeholders, including updates on progress, expectations, and policy changes.
Task Delegation & Coordination: Assigning tasks based on individual strengths and workloads, coordinating activities, and setting deadlines.
Coaching & Development: Providing guidance, feedback, and training to team members to help them improve their skills and achieve their potential
Conflict Resolution: Addressing and...
Shift: Shifting Schedules (24x7)
Role Qualifications:
> College Undergraduate/Degree Holder
> At least 2 years of BPO supervisory experience
> Any voice LOBs — retail experience is a plus
> Preferably available to start immediately
Job Description:
Team Management: Overseeing team members, monitoring performance, and ensuring tasks are completed efficiently and effectively.
Communication: Facilitating clear and open communication within the team and with other stakeholders, including updates on progress, expectations, and policy changes.
Task Delegation & Coordination: Assigning tasks based on individual strengths and workloads, coordinating activities, and setting deadlines.
Coaching & Development: Providing guidance, feedback, and training to team members to help them improve their skills and achieve their potential
Conflict Resolution: Addressing and...
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