Team Lead – Order Management & Customer Operations

Looking to take your career to the next level? This role is for you.

Join Outsourcey and be part of our mission to revolutionize global talent expansion. We connect businesses with dedicated full-time teams in the Philippines, delivering cost-efficient solutions without compromising quality. As a Team Lead, you’ll play a key role in driving operational excellence while supporting and guiding high-performing teams.

About the Role

The Team Lead will oversee day-to-day order management and customer operations, ensuring accuracy, efficiency, and SLA compliance across high-volume workflows. You will act as a senior point of support for coordinators and specialists, help resolve escalations, and ensure processes are followed consistently in a fast-paced, KPI-driven environment.

This role is ideal for someone with strong operational experience who is ready to step into leadership and take ownership of outcomes.

Profile Requireme...