Team Lead, Professional Services

Overview

The Team Lead role drives our customer implementations and adoption of Euna Grants, the leading enterprise grant management software platform. This highly visible role works directly with our public sector customers including large municipalities, tribal entities, counties, and state agencies. Subject matter expertise in management and administration of federally funded grant programs, as either a grantor or grant recipient, is a must. Additionally, experience leading, or as a team member of, an enterprise-level software implementation project, including design, change management, and adoption, is an ideal profile.

The Team Lead manages a team of Implementation Managers and supports the training and development of our Implementation Team and its processes. The Team Lead is responsible for a portfolio of customers and is responsible for the development of processes to ensure successful customer implementation and adoption. Leveraging previous software impl...