Job Description

Team Lead – Roots

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Responsibilities

The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in‑store experience to customers and employees.

Qualifications

  • 1+ years related experience in a retail apparel environment; luxury retail experience is a plus.
  • Proven ability to successfully lead a sales team; viewed as a leader among peers.
  • Proven experience with POS management, daily banking procedures, and submitting timely reports.
  • Strong organization and probl...

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