Team Lead

【Main Task】
• Work and perform in compliance with the company’s regulations and requests.
• Perform Technical Field Service activities
　－Installation and commissioning of equipment
　－Troubleshooting, repair, and maintenance
　－Escalation support
　－User Training / Customer Training
　－Providing sales support
　－All necessary reporting as per company policy
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate strong and efficient ability to learn skills on Coordinate Measuring Machines, utilizing mechanical and electronic aptitude.
• Report to the Service Manager / Factory on any product issues experienced, such as standards of production, quality and safety of the product range.
• Document activities performed using the required format, such as service reports, technical reports, etc.
• Develop and maintain relationships with customers to achieve the highest possible level...