Team Leader, Auto Claims

Overview

Lead assigned team of Auto Claims Representatives and provide technical direction to ensure efficient handling of claims. You’ll provide guidance, on-the-job training, technical instructions, and direct leadership to assigned staff relative to performance, productivity, personal conduct, and adherence to processes and corporate policies and procedures.

Responsibilities

• Lead assigned team of Auto Claims Representatives and provide technical direction to ensure efficient handling of claims.
• Provide guidance, on-the-job training, technical instructions, and direct leadership to assigned staff relative to performance, productivity, personal conduct, and adherence to processes and corporate policies and procedures.
• Complete audits by reviewing and monitoring claims files and providing effective feedback.
• Foster staff development by assisting with the selection of staff, conducting perf...