Team Leader

Role and Responsibilities:

Sales Development:

Be the client's first impression of Hermès image & convey warmth, courtesy, elegance and simplicity always

Engage with the client with sincerity and make the client feel comfortable by creating a bond through conversation

Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image

Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients 

To present the relevant product features and benefits, based on the client needs identified during the conversation. Always take the time to share the stories behind each product

Call on current & potential customers to establish & maintain client relationship and to inform about new products & services

Identify & handle clien...