Job Description
Job Description
PRIMARY RESPONSIBILITIES
Team Leader GBS P2P (AP)
Process Assuring high quality of service delivery based on Service Level Agreements and agreed KPIsFirst contact for issues escalation within P2P process (AP)Cooperation with Internal and External AuditPerforming P2P (AP) controlsAdvising other team members in terms of P2P(AP) process mattersIntroduce Improvements within P2P process (AP)Coordination:Coordinate completion of P2P (AP) processesDelegate tasksDistribute the workload and supervise the team in day to day operationsManaging HR MattersCommunicate deadlinesMonitor the team performanceResolve or escalate any process issuesAttend and lead team meetingsPrepare reportsBuilding relationship with the countries during day to day operationsCommunication:point of contact to the affiliat...
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