Job Description

Team Leader



Gandhinagar, India;Gf, Hyderabad



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**Job Description:**



**Overview**



Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.



We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.



Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.



_*_ _BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank._



**Process Overview**



Strategic Solutions & Enablement is a strategic execution team that delivers process redesign, business intelligenc​e, and technical solutions, enabling the delivery of solutions that simplify and improve our processes and the way we work.



**Job Description**



+ Work in the eTask UAT workstream for SSE team for scheduled / adhoc eTask releases and flexible to share workload and provide support for eTask Ops Readiness / eTask ops support activities

+ eTask is a key internal workflow management tool within Global Markets Operations

+ Work in partnership with eTask product team and eTask tech team to identify the JIRA that are in Ready to release stage and create scripts as per MRA guidelines which must cover - Execution steps, Expected results and Written in a way that any team member could execute the test

+ Have in depth knowledge of eTask and its UI along with other integrations

+ Provide regular updates in the UAT window and work closely with business testers to complete UAT and upload test results in the Release Manager as per MRA guidelines

+ Work independently on BAU activities and adhere to the timelines

+ Carve out the execution plan on UAT, testing and execute key releases and tech solutions by collaborating with tech team and business.

+ Come up with ideas and suggestions how eTask UAT team can play a key role and provide inputs to eTask product team / Ops readiness team for product enhancements to enhance user experience



**Responsibilities**



+ Experience in Global Markets / Investment Banking Ops

+ Data knowledge and UAT / Business Analyst experience

+ Good understanding of the eTask workflow tool



**Requirements**



+ **Education** : BCE / Computer Science / MBA

+ **Experience Range** 5-7 yrs



**Mandatory skills:**



+ Experience working in Capital Markets / IB Domain / Global Markets Operations

+ Testing knowledge / Business Analyst

+ Tableau and SQL knowledge

+ Excels in working among diverse viewpoints to determine the best path forward

+ Excellent communication and influence skills across multiple levels / diverse audiences, proven ability to influence without formal authority



**Desired skills:**



+ Experience working in Capital Markets / IB Domain / Global Markets Operations

+ Must be collaborative / curious / driven / continuous learner

+ Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions

+ Commitment to challenging the status quo and promoting positive change



**Work Timings:** EMEA (12.30 -9.30pm IST). Flexible to cover US hours as needed.



**Job Location:** Gandhinagar GIFT City / Hyderabad



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.



View your **"Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) "** poster.

**View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .**



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.



Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.



This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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