Team Leader-PF AF Support(Outsource)

Description

Key Responsibilities

• Lead and manage the team to ensure timely and accurate processing of financing documentation are met before disbursement and endorse file submission for disbursal.
• Monitor daily operations of files/closing documents issuance of Security Cheques/ Letter Heads/ Settlement Requests obtain related approvals whenever needed etc allocate workload and track performance against SLAs and KPIs.
• Prepare and submit management reports on volumes turnaround times exceptions and team performance (mainly for Security cheques RFOs Letter Heads etc.).
• Coordinate with internal teams to resolve discrepancies and ensure smooth processing of applications/ cases.
• Conduct regular quality checks to minimize errors and operational risks.
• Act as point of contact for governance related activities and ensure timely resolution of periodic SOP reviews RCSA Audit requirements etc.
• Execute...