Team Leader - Retail - Bilingual

We’re looking for a bilingual Team Leader (English & French) to join our Ottawa retail store team and help us deliver an exceptional customer experience.

What You’ll Do

• Lead and support a small retail team to deliver exceptional customer service.
• Help customers in-store, online, and by phone with their questions and purchases.
• Keep things running smoothly by organizing schedules, priorities, and store tasks.
• Be hands‑on with brand marketing, from social media to local events.
• Ensure the store looks immaculate and reflects our premium e‑bike brands.
• Share your knowledge and passion for cycling every day.

What We’re Looking For

• Bilingual (English & French) – written and verbal.
• Confident with computers and new digital tools.
• Organized, reliable, and detail‑oriented.
• Great communication skills and a natural people‑person.
• Strong focus on customer service ...