Team Leader - Retail - Bilingual

Job Description

Team Leader – Retail Store (Electric Bicycles)

Do you love cycling and enjoy helping others discover the joy of riding? We’re looking for a bilingual Team Leader (English & French) to join our Ottawa retail store team and help us deliver an exceptional customer experience.

As our Team Leader, you’ll play a key role in daily store operations while also supporting our brand through community events, social media, and promotions. You’ll report directly to the Vice President and work closely with a passionate team that shares your love for bicycles and customer service.

What You’ll Do

• Lead and support a small retail team to deliver exceptional customer service.
• Help customers in-store, online, and by phone with their questions and purchases.
• Keep things running smoothly by organizing schedules, priorities, and store tasks.
• Be hands-on with brand marketing, from social media to local e...