Team Leader - Revenue Cycle Management

Overview

Role Description: The Team Lead for the Revenue Cycle is responsible to assist department Manager in supervising on-site employees, whether they are located in a hospital or office. This role involves assisting the Department Manager in various responsibilities, including assessing the performance of Account Resolution Specialists, Customer Service Representatives, and Early-Out Representatives, as well as managing employee records and ensuring quality assurance.

Responsibilities

• Lead, mentor, and cultivate departmental teams.
• Supervise and manage the day-to-day operations of the Receivables staff, whether onsite or in an office setting.
• Coordinate account inventories and provide regular reports to the Department Manager.
• Design and deliver staff training programs.
• Maintain accurate time and attendance records for the staff.
• Resolve operational issues through problem-solving.