Job Description

Profile : Team Leader, Inbound & Outbound Sales

Location: Secunderabad (Hyderabad)

Experience : 2-3 Years as leader (5-6 Years total experience )

CTC - Upto 8 LPA 

 


About the Role


We are seeking an experienced and dynamic Team Leader to manage and motivate a high-performing team of Inbound and Outbound Sales Representatives. This critical role is responsible for driving the sales of the bank’s diverse financial products (e.g., credit cards, personal loans, insurance, deposit accounts) through exceptional customer engagement, effective coaching, and rigorous performance management. The ideal candidate will possess a strong sales background, proven leadership skills, and an in-depth understanding of the banking and financial services sector.




Job description for Team Leader profile :



  1. Handling a team of 14-15 Customer Care Associates – Outbound sales, Insurance, Deposits & CASA Sales

  2. Keeping a check on compliance being followed in all processes

  3. Driving productivity of the employees

  4. Analyzing performance gaps

  5. Pushing Sales & Delivering ESQ on every customer contact

  6. 2-5 years of experience as Team-leader in Outbound as well as Inbound Sales

  7. Over all 5-6 years of relevant experience

  8. Must be fluent in English and Hindi as well as one regional language

  9. Kannada, Tamil, Odia & Malayalam



    Share your updated resume to [email protected] or Connect on - 8935092866



    Regards ,

    Puja Maurya

    Asst Manager- HR

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