Job Description

Job Description

Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Team Leader role at our Springvale store. As a Team Leader at Pillow Talk, you’ll support the store leadership team by leading from the front and inspiring your peers to do their best work every day. You’ll support the smooth and efficient operating of the store, which spans handling customer queries and concerns, driving the team to reach budget and KPI’s, receiving and organising the store’s inventory, helping to maintain the store's visual appeal, and keeping track of the store's sales and KPI progress. You’ll create and apply value to every customer interaction, capitalising on every opportunity to bring the meaning of comfort and style to life. 

A bit about you...

  • Experience working in a customer-centric retail environment within a Team Leader, Supervisor, or 3IC role with proven exposure to customer service...
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