Team Leader, Third-Party Management

Team Leader, Third‑Party Management at Desjardins

Responsibilities

• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Develop training and skills development strategies and action plans for team members.
• Play a non‑decision‑making role in hiring, performance management, discipline and skills development; manage the budget.
• Serve as a point of contact with the integrator and business line.
• Have an in‑depth understanding of the business line’s reality, priorities, objectives and challenges.
• Bring together the business line’s priorities and the third‑party roadmap.
• Have a global view of the health of the division’s third parties in terms of performance and risks.
• Stay up‑to‑date on major projects and changes that could affect the business line’s third‑party portfolio.
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