Team Leaders — Financial services

Earn up to PHP 40,000/month for this position
19/F Robinsons Summit Center, Ayala Avenue, Makati, PH

EXCLUSIVE BENEFIT

QUALIFICATIONS

• A degree or equivalent work experience in management or training in team management is a plus
• Work experience as a team leader or supervisor in a customer service program is a must
  • Experience supporting business customers and knowledge of phone, email, or live chat processes are advantages
• In-depth knowledge of performance metrics
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
  • Experienced in using MS Office applications, especially Excel
• Excellent in written and spoken English
• Organizational and time management skills
• Problem-solving and decision-making skills
  • Able to adjust to critical situations with appropriate solutions
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