Team Manager

As a
Customer Support Team Manager
, you will play a key role in leading and developing a high-performing support team within a fast-growing fintech/crypto trading platform. You will be responsible for ensuring operational excellence, coaching team members, and driving consistent delivery of an outstanding customer experience across live chat and email channels.

You will be part of a dynamic, customer-centric leadership team that values precision, efficiency, and continuous improvement. Your work will directly contribute to team performance, service quality, and operational stability, while strengthening trust and enhancing the overall platform experience for our global client base.

With over 3000 employees across 11 sites,
Conectys
is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work toget...