Job Description

Management

  • 1. Lead and manage a group of systems support engineers, with change management team, global support team, and systems administration team, giving supervision & fostering collaboration and develop professional growth.
  • 2. Understand the company's services, products, long-term strategy, and business objectives.
  • 3. Conduct performance reviews, set individual goals, and provide continuous feedback.
  • 4. Creating training programs, materials, and supplies, and arranging training sessions.
  • 5. Assist HR on hiring process for any new recruitment/replacement.
  • 6. Attend meetings and prepare reports.
  • 7. Regular sync-ups with Finance team on service contracts and updates.
  • 8. Maintain, monitor, and replace company's assets and devices to maximize their value and decision making on purchase requisition.
  • 9. Work closely with Management and Finance regarding devices cycle and updates.
  • ...

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