Job Description

Team Member

Position Summary: Responsible for delivering a “WOW” guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.

Key Duties/Responsibilities:

  • Models a “guest comes first” attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
  • Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
  • Handles guest complaints effectively using the C A R E model – courtesy, apology, resolution, extra effort.
  • Interacts effectively with diverse groups of people and does not have or display any biases.
  • Gets along with other team members and always shows care and respect.
  • Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and help...

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