Job Description
GENERAL ROLE
The Team Supervisor leads his team to ensure the most memorable customer experience, to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.
The ideal candidate will act as a role model and will represent Hermès as an Ambassador, inspiring his colleagues to portray and embrace Hermès values.
MAIN RESPONSABILITIES
Sales and Customer Experience
* Supervise and support the team in reaching sales targets;
* Foster client culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities;
* Develop and maintain a relevant customer portfolio through a proper client discovery and bespoke experience to foster loyalty and establish long-term relationships, developing new clients;
* Personally develop sales beyond their own product category t...
The Team Supervisor leads his team to ensure the most memorable customer experience, to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.
The ideal candidate will act as a role model and will represent Hermès as an Ambassador, inspiring his colleagues to portray and embrace Hermès values.
MAIN RESPONSABILITIES
Sales and Customer Experience
* Supervise and support the team in reaching sales targets;
* Foster client culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities;
* Develop and maintain a relevant customer portfolio through a proper client discovery and bespoke experience to foster loyalty and establish long-term relationships, developing new clients;
* Personally develop sales beyond their own product category t...
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