Job Description
Job Description
We are hiring Work from Home Customer Service Representatives in TaskUs!
So what does a Teammate really do?
Think of yourself as the backbone of the company. Not just anyone can take on this role! We make sure we get the best of the best. After all, we are a #RidiculouslyGood company with top-notch employees.
As a Teammate, your primary focus is to provide exceptional customer experience to your clients. You'll ensure every interaction is accurate, efficient, and respectful while meeting performance metrics.
As a Teammate (Customer Service Representative), your responsibilities are to:
- Receive inbound and/or place outbound calls.
- Provide accurate and timely responses via email and live chat support channels.
- Filter content from the client's website.
- Perform data and research functions.
- Provide support through known basic troubleshooting techniques.
- Manage ...
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