Job Description

Job Description

This role seeks a highly skilled Technology Expert to provide deep technical leadership across all facets of network operations. This fully technical position will involve leading major incident response and recovery, performing root cause analysis, and proposing strategic network changes to enhance resilience, capacity, and performance. The expert will also provide L3/L4 technical guidance and mentoring to SMEs, ensuring high-quality technical designs and driving operational excellence through automation and adherence to ITIL/SRE principles for stable, efficient, and resilient network operations.

How You Will Contribute And What You Will Learn

  • Lead Incident Response and Root Cause Analysis. Drive major incident/outage response, recovery, post-incident reviews, root cause analysis, and corrective/preventive actions.
  • Manage Network Change and Optimization. Propose, govern, and implement safe net...

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