Tech Lead

Req ID:    

We are currently seeking a Tech Lead to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

"""Essential Duties and Responsibilities:
· Design, Develop, and Implement Solutions & Integrations – Assist in the design, development, and implementation of solutions & integrations to optimize performance and scalability.
· Monitor, troubleshoot, and resolve problems –Implement/support effective monitoring the monitoring, troubleshooting, and resolution of issues with effective root cause analysis.
· Provide Support & Optimization – Offer expertise in diagnosing and resolving issues by implementing the necessary corrective actions and/or fixes. Ensure operational efficiency and reliability and scalability.
· Document Technical Processes & Solutions – Maintain documentation for process and system configurations, engineering designs, and troubleshooting procedures to support knowledge sharing.
· Collaborate on Cross-Functional Projects – Work with team members and other departments to support business/technology initiatives & integrations, drive innovation, and improve workflows.
· Support initiatives, timelines, budgets, and deliverables as assigned to ensure successful outcomes.
· Data Analytics & Performance Monitoring - Track metrics (KPI/SLA) and identify areas of improvement using standard methodologies.
· Ensures Business Alignment - Work closely with Product and/or Process Engineering team members to implement technical solutions with business partners using standard methodologies.
Salesforce Specific
· Design, Develop, and Implement Agentforce Solutions & Integrations: 
· Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC).
· Implement automation using Salesforce Flow, Process Builder, and Apex triggers.
· Implement best practices for data management and security.
· Participate in code reviews and receive/provide constructive feedback.
· Implement analytics and tracking solutions to gather user behavior data.
· Configures and Customizes Salesforce Environments: Including workflows, security models, automation, and reporting tools
· Configure Salesforce security models, including roles, profiles, and sharing rules.
· Implement Salesforce DevOps Strategies: Including CI/CD pipelines, version control, and automated deployments.
· Implement CI/CD pipelines using tools like Copado, Gearset, or Jenkins.
· Manage version control using Git or similar tools.

Required Experience:
· 3-5 Years of Experience in the responsibilities & technical skills as noted elsewhere.
Education:
· Bachelor’s degree in STEM or related field; professional experience may substitute
· Master’s degree in STEM or Business a plus
· Prior Experience in Financial Services or Auto Lending a plus
· One or more certifications are preferred:
o Salesforce Certified Platform Developer I (PD1)
o Salesforce Certified Platform Developer II (PD2) (Preferred)
o Salesforce Certified Associate (Preferred)
o Salesforce Certified JavaScript Developer I (Preferred)

"""

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.