Job Description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about
We are currently expanding our T4 Advanced Support Engineering team to ensure we continue to offer exemplary service to our customers and teams. We seek managers who are passionate about application support to influence and drive the strategic support mission.
As a Technical Support L4 (T4) Manager, you'll be central to resolving complex production issues. This role calls for a holistic troubleshooting mindset and the technical depth to tackle challenging, sometimes one-off, problems - whether they stem from new releases or long-standing features. You'll drive collaboration between advanced support, development, and key stakeh...
So, what's the role all about
We are currently expanding our T4 Advanced Support Engineering team to ensure we continue to offer exemplary service to our customers and teams. We seek managers who are passionate about application support to influence and drive the strategic support mission.
As a Technical Support L4 (T4) Manager, you'll be central to resolving complex production issues. This role calls for a holistic troubleshooting mindset and the technical depth to tackle challenging, sometimes one-off, problems - whether they stem from new releases or long-standing features. You'll drive collaboration between advanced support, development, and key stakeh...
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