Job Description

Senior Operational Analyst with 10+ Years of experience who will play pivotal role to ensure smooth operations, timely issue resolution and high user satisfaction across the Alternatives business. Trusted link between technology and business, enhancing service delivery and operational continuity.
Provide technical support and incident resolution for home-grown and vendor products, using technologies such as, but not limited to: Power BI, Python, SQL stored procedures, SSRS, SSIS, Power Shell. Be a gatekeeper to your production environment and applications.

Key Responsibilities
· Provide technical support and incident resolution for home-grown and vendor products, using technologies such as, but not limited to: Power BI, Python, SQL stored procedures, SSRS, SSIS, Power Shell.

· Own and resolve day-to-day production issues, ensuring seamless operations and user satisfaction.

· Perform root cause impact and analysis, implement bug fixes, and document support ...

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