Tech Risk Operations Analyst

Key Responsibilities
Operational Support & Reporting
Prepare project status reports, management reports, and dashboards covering projects, operations, risk, and vendor management.
Deliver ad hoc reports to support urgent leadership decisions and audits, ensuring accuracy and actionable insights.
Track and analyze operational metrics (e.g. SLAs, incident/defect rates, lifecycle KPIs).
Maintain reporting cadence, data quality standards, and automate recurring reports where possible.
Support process standardization and governance through documentation, templates, and SOPs.
Audit & Risk Management
Manage internal and external audits, including GRC updates, RFIs, and audit observations.
Provide governance and risk oversight across technology domains.
Lead audit readiness activities: evidence collection, coordination, remediation tracking, and closure.
Monitor risks and issues arising from incidents, breaches, reviews, and inspections; ensure timely escalatio...