Job Description

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Responsibilities

  • Support the team of Account Managers and Project Managers in their day-to-day activities with clients
  • Price quotes, order processing, tracking, and fulfillment
  • Purchasing of hardware, software, and services required by clients and internally
  • Maintain accurate forecasting in CRM
  • Maintain and monitor internal and client tickets in CRM
  • Asset Management and renewal tracking in CRM
  • Billing of products and managed services
  • Responsible for advocating the full range of service & technology products that IT Weapons offers, primarily through phone & email inquiries
  • Provide exceptional customer service to every client & prospect
  • Researching upon request new/existing products & technologies
  • Attend & participate in vendor ...

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