Tech Support Agent

**About the job**
**RESPONSIBILITIES**
1. Dealing with international clients to ensure business expansion and growth, make sure the company provides quality customer service, and maintain company image.
2. Lead the implementation process, including system configuration, testing and training to ensure a smooth successful rollout.
3. Provide technical expertise and support to clients during the implementation phase, addressing any issues or concerns that may arise.
4. Train end-users on how to effectively use the POS system.
5. Document and maintain accurate records of implementation progress, issues and resolutions.
**QUALIFICATIONS**
a. Strong communication skills, both written and verbal, with the ability to effectively interact with clients and internal teams.
b. Good computer skills with strong technical skills.
c. Excellent problem-solving skills and ability to troubleshoot and resolve technical issues.
d. Ability to work independently with mínimal ...