Tech Support Associate

Are you passionate about helping clients when they need it the most?

Do you believe that successful client support is paramount to a successful partnership?

Are you convinced that restaurant owners deserve technology that allows them to take back control from 3rd party platforms?

Three times, yes?

Sounds like we found a match

About This Opportunity

As a multi-channel Tier 1 Client Support Associate with Popmenu, you will be part of a growing support team dedicated to helping restaurants thrive.

You will work closely with our customers to answer questions, guide users through support steps, and ensure clients feel confident using the Popmenu platform.

As the first point of contact, you play a key role in building trust and shaping the client experience.

Our Client Support Specialists are curious, resourceful, and great at understanding what clients need even when they aren't totally sure how to explain it.

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