Job Description
Technical Support & Merchant Services Specialist
Location: On-site in Tempe, AZ
Employment Type: Full‑Time, contract to hire role
Pay Rate: $25/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Experience Level: Intermediate
Benefits: Full benefits offered through TEKsystems (health, dental, vision, 401k, and more)
About the Role
We are seeking a detail‑oriented and customer‑focused Technical Support & Merchant Services Specialist to serve as a primary point of contact for merchants and agent offices. In this role, you’ll support all payment‑related technology needs, troubleshoot issues, and guide clients through implementations while delivering an exceptional customer experience.
Key Responsibilities
+ Serve as the single point of resolution for merchants and agent offices regarding terminal and payment‑technology issues.
+ Handle technical support inquiries via phone, email, and video call.
+ Recommend appropriate products and service...
Location: On-site in Tempe, AZ
Employment Type: Full‑Time, contract to hire role
Pay Rate: $25/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Experience Level: Intermediate
Benefits: Full benefits offered through TEKsystems (health, dental, vision, 401k, and more)
About the Role
We are seeking a detail‑oriented and customer‑focused Technical Support & Merchant Services Specialist to serve as a primary point of contact for merchants and agent offices. In this role, you’ll support all payment‑related technology needs, troubleshoot issues, and guide clients through implementations while delivering an exceptional customer experience.
Key Responsibilities
+ Serve as the single point of resolution for merchants and agent offices regarding terminal and payment‑technology issues.
+ Handle technical support inquiries via phone, email, and video call.
+ Recommend appropriate products and service...
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