Job Description
As a specialist in AI-driven tech support, you will be responsible for delivering efficient resolutions using Freshdesk and Zoho.
You will collaborate closely with teams to enhance customer satisfaction through effective communication and technical support handling. This collaboration is crucial for building strong relationships with clients.
Key Responsibilities
- Provide timely and accurate solutions to customers via phone, email or chat platforms.
- Analyze complex issues and develop innovative strategies to resolve them efficiently.
About the Role
We are seeking a skilled professional who can work effectively in our dynamic team environment.- Candidates should have excellent problem-solving skills along with the ability to multitask under pressure.
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