Tech Support/Help Desk Technician

We are hiring a Tech Support/Help Desk Technician candidate that will provide support to internal employees by helping identify and solve various requests. This includes providing help desk to local end users and raising tickets with relevant IT escalation tier following these through.

The IT technician should be knowledgeable of both software and hardware and must be a critical thinker and a problem solver.

Location: Barcelona

Requirements

years of proven experience as IT Help Desk technician or a similar role

Strong hardware and software technical troubleshooting skills

Experience with Microsoft environments (Including Win+Office)

Experience with other 3rd party software

Knowledge and experience in Networking

Excellent organizational and coordination abilities

Self-motivated, and able to work with minimal supervision

High service orientation and strong customer facing along with excellent comm...