Job Description

Job Details

Description

$1,250 Hiring Bonus

General Description of Duties:

  • Responsible for training Diverse IT clientele on basic technology skills
  • Provide over-the-phone and in-person instruction
  • Answer questions and track trainings in CRM system (Salesforce)
  • Respond to calls, voice messages, and in-person visits
  • Track requests for computers, training classes, and computer repairs
  • Conduct training for members of the public, students, and on-the-job trainees
  • Train small groups or individuals one-on-one, in person or online
  • Cover topics such as computer operation, avoiding scams, social media usage, computer assembly, etc.
  • Assist in refurbishing computers, loading software, and preparing systems for donation
  • Set up appointments with recipients and provide basic orientation on computer usage
  • Handl...

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