Job Description

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Technical Support Analyst II

To be considered for this role, candidates should meet the following criteria:

  • A bachelor’s degree in computer science, Computer Information Systems, or a related discipline.
  • Provides Level 2 Production Support to customers for CSG Billing product Single View  - Resolving technical issues / error messages encountered by customers in a live production environment.
  • 3-6 years of working experience preferably in Telecom domain BSS/OSS Domain.
  • Knowledge of Telecom billing solutions, rating and charging systems, configurations.
  • Good hands-on experience in Rating, Billing & Rating Issues, Rejection handling, configuration, order management
  • Experience in SQL/PL-SQL/Oracle database
  • ...

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