Job Description
What you can expect
We are looking for a full-time Technical Account Engineer based in Saudi Arabia, reporting to the Manager, Technical Account Services, EMEA. You will provide deep technical troubleshooting for issues related to specific customers. The TAE team will be responsible for supporting all of the issues for Zoom's Elite customers.
This role is an onsite role which will require presence at our clients default location.
About the Team
Customer Services play a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, and act as dedicated post-sales contacts for customers. We provide customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.
Responsibilities
Apply for this Position
Ready to join Zoom? Click the button below to submit your application.
Submit Application