Technical Account Management

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Company

PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

Job Description Summary

This role collaborates internally to enhance process quality and effectiveness while addressing client needs through tailored solutions. The Senior Specialist influences team performance, prioritizes work to meet client expectations, and builds strong customer relationships to ensure clients maximize the value of PayPal products and services.

Essential Responsibilities

• Monitor proactive technical health for Enterprise merchants
• Identify and suggest solutions to improve customer experience
• Consult with merchants and internal teams on ...