Technical Account Manager 2 - German or Spanish speaking

Technical Account Manager 2 - German or Spanish speaking Datadog Madrid, Community of Madrid, Spain عمومی We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) provides hands‑on technical services to our largest customers, supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. What You’ll Do Advise on technical support and product adoption for customers in line with pre‑sales, post‑sales and the renewal processes. Analyze the customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process ch...