Technical Account Manager

Role Overview

We are hiring a Technical Account Manager (TAM) to serve as the primary post-sale owner for a portfolio of enterprise and mid-market customers.

This role blends Customer Success, Solution Consulting, and Technical Account Management. You will work closely with customer stakeholders across Sales, Finance, Operations, and IT to ensure Campfire is correctly implemented, deeply adopted, and demonstrably valuable.

This is not a traditional support or relationship-only CSM role. The ideal candidate is comfortable with:

• Complex workflows
• ERP / CRM / data integrations
• Power-BI Reporting
• Commercial and operational concepts
• Executive-level conversations about value and outcomes

What You’ll Do

Customer Ownership & Account Management

• Own the post-sale relationship for assigned customer acc...