Job Description
Role Overview
The Technical Account Manager (TAM) serves as a dedicated CSIS support contact for key partnerships
including - xSP, EB, Partner Referrals, OEMs and Breach partners, providing post-sales product support in
a B2B context. This role focuses on delivering exceptional post-sales support while driving partner
success, revenue growth, and operational excellence. TAMs collaborate with cross-functional teams to
ensure readiness for new partnerships and product launches, continuously improving partner
experience through proactive engagement and strategic initiatives.
Key Responsibilities
Develop and maintain strong relationships with Sales, Account Management, and Partner teams to
ensure alignment on objectives and delivery of high-quality service and support.
Serve as a strategic liaison between internal teams and partners to identify growth opportunitie...
The Technical Account Manager (TAM) serves as a dedicated CSIS support contact for key partnerships
including - xSP, EB, Partner Referrals, OEMs and Breach partners, providing post-sales product support in
a B2B context. This role focuses on delivering exceptional post-sales support while driving partner
success, revenue growth, and operational excellence. TAMs collaborate with cross-functional teams to
ensure readiness for new partnerships and product launches, continuously improving partner
experience through proactive engagement and strategic initiatives.
Key Responsibilities
Develop and maintain strong relationships with Sales, Account Management, and Partner teams to
ensure alignment on objectives and delivery of high-quality service and support.
Serve as a strategic liaison between internal teams and partners to identify growth opportunitie...
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