Job Description

Customer Success Manager/ Technical Account Manager (CSM + PM)

  • Oracle Customer Success Services is a Global Line of Business within the Oracle Support Services Organization. 
  • Focus area on Data Warehouse / Business Intelligence
  • Serving as the primary technical point of contact for clients
  • Understanding the clients’ business and technical needs
  • Designing and presenting technical solutions that meet clients’ needs
  • Coordinating with sales, product development, and other team members to ensure the delivery of efficient solutions
  • Managing and resolving technical issues for assigned accounts
  • Participate / Hands on for assigned project
  • Preparing and delivering technical presentations and demonstrations

  • Working closely with the customer support team to address customer inquiries and concerns

  • Experience

  • Strong knowledge of SQL/PL and data querying techniques
  • Ex...

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