Job Description

Technical Account Manager (NERC Resident)
Location: Lawrence Berkeley National Laboratory
Hours: Standard business hours (8:00 AM – 5:00 PM), with occasional evening or weekend work as required



Position Overview

The Technical Account Manager (TAM) will serve as an on-site technical liaison at Lawrence Berkeley National Laboratory, responsible for managing the uptime, performance, and incident resolution of Dell server infrastructure. Acting as the primary technical advocate and point of contact, the TAM ensures operational excellence, proactive issue management, and customer satisfaction.


This position operates within a collaborative team environment, partnering closely with three peer TAMs to support mission-critical infrastructure and uphold the highest standards of system availability.


Salary: 140-150K (pending experience)



Key Responsibilities

  • Serve as the on-site technical owner for Dell infra...

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