Job Description

Position: Technical Account Manager (TAM)
Company: Qualys
Location: Dubai, United Arab Emirates

The Technical Account Manager (TAM) is a customer‑facing expert responsible for driving customer satisfaction, retention, and growth across channels, distributors, and end‑customers. This role blends technical expertise and business insight to articulate our value, manage strategic relationships, and navigate the sales and procurement lifecycle. The TAM acts as a trusted advisor and success champion, ensuring platform adoption, demonstrating value realization, and advocating for customer needs while coordinating closely with partners and internal teams to achieve account expansion and year‑‑year contract renewal.

Key Responsibilities

Sales Engineering Activities

  • Technical Validation & Proof: Deliver high‑level and detailed technical presentations, conduct compelling Proof‑of‑Value demonstrations, and respond to t...

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