Technical Account Manager

At Tech-Keys, we're on the lookout for a passionate Technical Account Manager to become part of our team and join in our revolution of the client experience alongside our dedicated service teams. As a Technical Account Manager, you’ll play a pivotal role in our clients’ satisfaction, leading the charge by ensuring seamless communication and top-tier service delivery across our diverse client base.

• Take the helm as the go-to contact for clients, tackling service-related challenges, prioritizing escalations, and spearheading requests that are outside the standard support scope.
• Be the engine behind resolving service requests by efficiently maintaining a smooth flow of support interactions and exceeding expectations.
• Collaborate and synergize with Support, Solution Design, and Projects to align efforts, craft innovative proactive strategies, and develop comprehensive roadmaps to ensure clients' needs are not just met but exce...