Technical Account Manager II (Remote, MEX)

About the Role

Are you passionate about Internet Security and Customer Advocacy? Do you want to work where the people are as committed and as passionate as you are? As a Technical Account Manager with CrowdStrike you will provide proactive technical support to our Premium Support customers.

At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security. We care deeply about our customers’ success. We ensure they are protected, stable, and empowered to stop breaches.

To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem solving skills.

What You'll Do

• Serve as primary technical contact and augment our customer support teams
• Onboard new customers to the CrowdStrike platforms
• Ensure customer success through proactive periodic health checks, product...