Technical Account Manager

Technical Account Manager

Location: Central London, UK

Working Pattern: Hybrid – 3 days onsite

Salary: £150,000 – £200,000 base

Role Overview

As a Technical Account Manager within the Customer Support function, you will serve as the primary technical partner for a portfolio of key customers. Your focus will be helping organisations successfully adopt, scale, and optimise AI/ML, HPC, and other compute-intensive workloads on the platform.

This role combines strong technical understanding with program leadership and customer engagement, ensuring clients achieve both immediate value and long-term operational success.

What You’ll Do

• Own the Technical Relationship

Develop trusted, long-term partnerships with customers and act as their primary point of contact for technical guidance, platfor...