Job Description

Position: Technical Account Manager
Experience: 6+ Years
Location: Mumbai
Work Mode: Hybrid


Job Summary

We are looking for an experienced Technical Account Manager (TAM) to act as a trusted technical advisor for key clients. The role involves managing client relationships, understanding technical requirements, and ensuring successful delivery and support of solutions.


Key Responsibilities

  • Serve as the primary technical point of contact for assigned client accounts.

  • Understand client business needs and translate them into technical solutions.

  • Provide technical support and guidance related to web technologies and databases.

  • Collaborate with internal teams (Engineering, Product, Support) to resolve issues and deliver solutions.

  • Manage account health, escalations, and customer satisfaction.

  • Conduct technical discussions, solution walkthroughs, and client reviews.

  • Ensure timely communication and resolution of client queries in a hybrid work setup.


Required Skills & Experience

  • 6+ years of experience in Technical Account Management or a similar client-facing technical role.

  • Strong hands-on knowledge of HTML, CSS, JavaScript, and MySQL / database concepts.

  • Ability to understand and troubleshoot technical issues related to web applications and databases.

  • Strong communication, presentation, and stakeholder management skills.

  • Experience working in a hybrid work environment.



Apply for this Position

Ready to join ? Click the button below to submit your application.

Submit Application