Technical Account Manager

Role Overview

The Account Manager will be responsible for managing end-to-end delivery of CMS-driven website initiatives for enterprise clients. This role acts as the key bridge between business stakeholders, technical teams, and delivery partners, ensuring seamless execution of complex website programs across markets while maintaining quality, timelines, and client satisfaction.

Key Responsibilities

• Own and manage CMS-based website projects, with a strong focus on platforms such as Adobe Experience Manager (AEM) and Drupal
• Act as the primary point of contact for clients, driving clear communication, expectation management, and relationship growth
• Translate business briefs and client requirements into clear technical specifications and delivery plans for development teams
• Manage Agile delivery processes, including sprint planning, backlog grooming, stand-ups, and release coordination
• Oversee we...