Job Description
Join AutoStore and Help Shape the Future of Warehouse Automation!
As our Technical Account Manager (TAM), you will be accountable for ensuring the successful implementation, adoption, and ongoing satisfaction of our Customers through AutoStore’s Partner Network. This role requires a seasoned professional with a technical background, and a focus on building and maintaining solid Partner relationships.
Task and Responsibilities:
- Drive Partner Success, manage TAM cases and partner's KPIs, lead regular TAM review meetings, and proactively monitor performance to ensure optimal system use and low incident rates.
- Deliver Expert Support by providing on-site assistance to partners and end-customer visits, offering hands-on guidance across all AutoStore modules.
- Build Solid Relationships, establish connections with internal and external stakeholders, collaborate with Sales, R&D, and Support to ensure alignment and continuous improvement.
- Enable Learning and Growth, crea...
As our Technical Account Manager (TAM), you will be accountable for ensuring the successful implementation, adoption, and ongoing satisfaction of our Customers through AutoStore’s Partner Network. This role requires a seasoned professional with a technical background, and a focus on building and maintaining solid Partner relationships.
Task and Responsibilities:
- Drive Partner Success, manage TAM cases and partner's KPIs, lead regular TAM review meetings, and proactively monitor performance to ensure optimal system use and low incident rates.
- Deliver Expert Support by providing on-site assistance to partners and end-customer visits, offering hands-on guidance across all AutoStore modules.
- Build Solid Relationships, establish connections with internal and external stakeholders, collaborate with Sales, R&D, and Support to ensure alignment and continuous improvement.
- Enable Learning and Growth, crea...
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