Technical Account Manager

Technical Account Manager - £55,000 + £10,000 bonus – Hybrid – London – must have recent MSP experience

The Role

Due to continued business growth within our client, we are seeking a Technical Account Manager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within the organisation.

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with client stakeholders through regular engagement, both in-person and virtually.
• Technical Consultation: Understand client requirements and recommend tailored IT solutions in collaboration with pre-sales and technical teams.
• Client Advocacy: Serve as the primary client representative internally, ensuring needs and feedback are effectively communicated.
• Revenue & Contra...